One business day
Every message gets a reply within one business day, on Bangladesh time.
Help from a person, within one business day.
Most answers are right here. If yours isn't, send a message below. It goes straight to our support inbox, and a person writes back.
A person, not a bot
No ticket queue and no chatbot. The people who build GrowthSeeded read every message.
Your data stays yours
Download everything or delete your account yourself, any time, from Settings.
Your account and data
I can't sign in.
Send a message below from the email address you signed up with, and we'll get you back in. If you're signed in and only want a new password, it's in Settings, then Account.
How do I get my data out?
Settings, then Data. Download an Excel backup of everyone you track. The same file can restore them later.
How do I delete my account?
If you own the account: Settings, then Account, then Delete account. You'll confirm with your email and password. This removes your workspace, everyone in it, and your teammates' logins, and it can't be undone, so download a backup first. On a paid plan, the subscription has to end before you can delete. If you'd rather not wait, send a message and we'll take care of it.
Billing and plans
Who charges my card?
Paddle, our seller of record. Receipts and invoices come from Paddle by email, and the link in your receipt is the quickest way to them.
How do I change my card or cancel?
If you own the account: Settings, then Plan. Both are there, no email needed.
Can I get a refund?
Yes, in full within 14 days of a payment, no explanation needed. Pick Refund request below, or read the refund policy.
Teams and safety
Why can't I see billing or delete the account?
Those belong to the account owner, the person who signed up. Teammates can do everything else: add and edit people, work the queue, and change workspace settings.
How do I add a teammate?
On Pro or Max, the owner invites people in Settings, then Team. Each extra seat adds one login and a full plan's worth of active relationships.
Can GrowthSeeded get my LinkedIn account restricted?
No. It never connects to LinkedIn and never sends anything. You do every step yourself, the way you always would.
Still stuck? Send us a message.
Your message goes to our support inbox and nowhere else. You'll get a confirmation email right away.
Message sent
- A confirmation is on its way to .
- A person reads it and replies within one business day.